Reliable Hardware collects limited non-personally identifying information your browser makes available whenever you visit a web site. This log information includes your Internet Protocol address, browser type, browser language, the date and time of your download and in some cases, one or more cookies that may uniquely identify your browser. We use this information to operate, develop and improve our services. For certain services, such as our OnLine Shop, we may request credit card or other payment information which we do keep securely stored on our servers.

When we require personally identifying information, we will inform you about the types of information we collect and how we use it. We hope this will help you make an informed decision about sharing your personal information with us.

Cookies
To enhance your experience with our site, some of our web pages use "cookies." Cookies are small text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand site usage and to improve the content and offerings on our site. For example, we may use cookies to personalize your experience at our web pages (e.g. to recognize you by name when you return to our site). We also may use cookies to offer you products, programs, or services.

We do not rent or sell your personally identifying information to other companies or individuals, unless we have your consent. We may share such information in any of the following limited circumstances:

• We have your consent.
• We provide such information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.
• We conclude that we are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of Reliable Hardware, its users or the public.

In the event of a transfer of ownership of Reliable Hardware (including any publications), such as acquisition by or merger with another company, we will provide notice before any personally identifying information is transferred and becomes subject to a different privacy policy.

We may share aggregated information with others. Examples of this include the number of users who downloaded a specific product or how many users clicked on a particular advertisement.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services. We provide mechanisms for updating and correcting your personally identifying information for many of our services. You may send an e-mail or letter to the following e-mail or street address requesting access to or correction of your personally identifiable information:

Privacy Manager
Reliable Hardware
11319 Van Owen Street

North Hollywood, CA 91605
818-753-8558 Fax-818-753-4778
Email Main Office
Email Webmaster

The purchase and registration areas of our site (OnLine Shop) are secure. This means that any information you send us is protected by encryption to prevent unauthorized access to your information. The secure site is indicated in the URL with the use of "https://", and often reflected at the bottom of your browser with a lock or key graphic.

Links
Any links to external web sites may be developed by people over whom Reliable Hardware exercises no control. These other sites may place their own cookies on your computer, collect data or solicit personal information.

Reliable Hardware may present links in a format that enables us to understand whether they have been followed. We use this information to understand and improve the quality of our products and web site. For instance, this data helps us determine how popular a product is and if there is anything we can do to improve on it.

Returns
Your Satisfaction is guaranteed. We will honor your request for a refund with certain restrictions. Any items returned for credit must be received by us unused and in NEW condition. Cut aluminum is not returnable. Items specially made or modified to your specifications are not returnable as you will have given us first-article approval prior to manufacturing and shipment to you. Shipping costs in either direction are not refundable. If you are not satisfied with your purchase, contact our main office for return instructions.

Disclaimer
We have taken great care to ensure that all elements presented on our site are accurate. Errors may exist but are not intentional and in no case will Reliable Hardware be held responsible for errors or omissions. Further, details represented in this site are intended only as guidelines. Reliable Hardware warrants only that items will be free from faulty materials and workmanship. It is the responsibility of the customer to evaluate and determine the correct part for their specific application. Additionally, our liability is limited to replacement only of any items found to be defective due to faulty materials and/or workmanship.